PRIVACY POLICY

1. Introduction

This privacy policy explains how Débo Beauty collects, uses, protects, and processes your personal data when you visit the website, make a purchase, book an appointment, or register for a training.

Débo Beauty is committed to complying with the GDPR (General Data Protection Regulation) as well as Swiss legal requirements regarding data protection.

2. Data Controller

Débo Beauty
Rte de Saint-Julien 3A, 1227 Geneva, Switzerland
Email: contact@debobeauty.ch
Phone: +41 77 232 34 35

3. Personal Data Collected

We may collect different categories of data:

3.1. Data you provide voluntarily

  • First and last name

  • Phone number

  • Email address

  • Postal address (if necessary)

  • Information required for orders or training registration

3.2. Data collected automatically

  • IP address

  • Cookies

  • Analytics data (pages visited, duration, etc.)

  • Browsing data

3.3. Data during a purchase

  • Billing information

  • Order history

  • Payment details (secure, not stored by Débo Beauty)

4. Purpose of Data Collection

Data is used for:

  • Managing orders and payments

  • Booking services and trainings

  • Client follow-up and after-sales support

  • Responding to contact requests

  • Sending information or confirmations by email

  • Handling legal obligations (billing, accounting)

  • Improving the website and user experience

5. Legal Basis

Processing is based on:

  • Your consent

  • Execution of a contract (order, training)

  • Legal obligations

  • Débo Beauty’s legitimate interest (statistics, security)

6. Data Retention

Your data is kept for a period proportional to its purpose:

  • Client data: up to 5 years after last contact

  • Billing data: 10 years (legal requirement)

  • Cookies: 13 to 24 months

  • Emails and forms: 24 months

7. Data Sharing

Débo Beauty does not sell any personal data.
Data may only be shared with:

  • Technical service providers (Hostinger hosting, email tools)

  • Secure payment gateways

  • Authorities when legally required

All providers comply with confidentiality standards.

8. Data Security

Débo Beauty implements professional security measures:

  • Secure hosting with Hostinger

  • SSL certificate

  • Restricted data access

  • Intrusion protection

9. Your Rights

You may at any time request:

  • Access to your data

  • Correction of your data

  • Deletion of your data

  • Limitation of processing

  • Objection to certain processing

  • Data portability

To exercise your rights:
📩 contact@debobeauty.ch

10. Cookies

The website uses cookies for:

  • Technical functionality

  • Analytics (Google Analytics, etc.)

  • Improving user experience

You can disable cookies in your browser settings.

11. Updates

This policy may be updated. The online version is the authoritative one.